In today’s increasingly diverse and inclusive workplaces, ensuring fair and thorough investigations is more important than ever. When sensitive issues such as workplace harassment and discrimination arise, it’s crucial for employers to approach the situation with the highest level of impartiality, sensitivity, and expertise.
Allegations involving identity, sexual orientation, gender, race, religion and other Code protected characteristics require careful attention and expertise. Hiring a third-party investigator who specializes in Diversity, Equity and Inclusion (DEI) is an essential step in achieving this goal.
In Ontario, employers are required under the Occupational Health and Safety Act (OHSA) to investigate complaints or incidents of workplace harassment. The OHSA mandates that employers ensure investigations are carried out in a timely manner, and that they are objective and unbiased. Under the Human Rights Code employers must conduct a "reasonable" investigation into any complaints or incidents related to any of the human rights protected grounds covered by the Code.
Central to an employer’s duty to investigate, is the need to hire a trained and neutral third-party investigator to carry out the investigation. In fact, it is not only considered best practice to seek the expertise of an impartial investigator, but the Canadian Human Rights Commission recommends it.
The Consulting Hub is a recognized leader in Diversity, Equity and Inclusion (DEI) focused workplace investigations. Our team of experienced investigators, academically trained in DEI, offer deep knowledge and expertise in addressing complex issues related to Code based complaints—issues that may be overlooked by those without specialized expertise.
With a guaranteed, agreed-upon turnaround time and cost-effective solutions, we ensure investigations are conducted efficiently and promptly, while upholding the highest standards of accuracy and fairness. Our approach not only addresses issues effectively but also supports a respectful workplace, building trust and confidence among all parties involved.
By partnering with us, we guarantee a timely investigation with thorough findings, while ensuring your organization upholds objectivity and mitigates any perception of bias.
Contact us to explore how we can support your organization and enhance your investigative processes.
